Shipping policy
Order Processing Time
All orders are processed within 2–4 business days.
Once your order ships, you will receive a confirmation email with a tracking number.
Shipping Time
TrackLife Co. ships to the United States and select international locations.
Estimated Delivery Times:
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USA: 7–12 business days
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International: 10–20 business days
Shipping times may vary depending on your location and carrier delays.
Shipping Cost
We offer Free Standard Shipping on all U.S. orders.
International shipping rates are calculated at checkout based on your location.
Tracking Information
Every order includes a tracking number, which will be emailed to you once the package ships.
Tracking updates may take 24–48 hours to appear in the system.
Incorrect Address
Please double-check your shipping address at checkout.
TrackLife Co. is not responsible for orders delivered to the wrong address due to customer error.
If an address mistake is made, contact us immediately and we will do our best to assist before the order ships.
Lost or Stolen Packages
If a package is marked “Delivered” but you have not received it:
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Check with neighbors or household members
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Verify the address provided
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Contact your local post office
If the package is still missing, email us and we’ll help resolve the issue.
Damaged or Defective Items
If your item arrives damaged or defective, contact us within 7 days with photos of the issue.
We will send a free replacement.
Contact Us
For any questions regarding shipping or your order, email us at:
support@tracklifeco.com
